You are welcome to Kamblina! These terms and conditions shall govern your usage of our website and services. By continuing to use our website, you agree to abide by these terms; therefore, please take a moment to read through them.
Kamblina provides an online platform for the rental of dresses and accessories. You agree to use our website only for lawful purposes and in accordance with these terms. You are responsible for maintaining the confidentiality of your account and any actions that occur under your account.
When you create an order, you indicate that the information provided by you is correct, and you agree to the rental terms for any items you are renting from us. We may, at our discretion, cancel or refuse any orders if we deem them to be fraudulent in nature or if they run against our policies.
We only accept cash on delivery. Please make sure you have the exact amount of cash ready when the order is delivered. We do not accept credit cards, debit cards, or any other forms of payment.
If you wish to return a rental item, you must notify us within 24 hours of receiving the item. Returned items must be in their original, unused condition. Refunds are processed through bank transfer only, and no other methods are available. Refunds will be issued for the rental amount minus any shipping or handling costs. Please note that we may not issue refunds for items that are worn, damaged, or returned after the allowable period.
Although we make every effort to ensure that all products on our website are available, we cannot guarantee the availability of all items at all times. In case a rented item is not available, we will contact you promptly and provide a suitable alternative or cancellation option.
Kamblina shall not be responsible for any losses or damages arising from the use or inability to use our website or services. We do not warrant that our website will be error-free or interruption-free. Our liability is limited to the rental price of the item in question.
We respect your privacy and adhere to the Personal Data (Privacy) Ordinance of Hong Kong. Any personal data we collect from our website will be handled in accordance with our Privacy Policy. This includes information necessary for fulfilling orders, processing payments, and communicating with you regarding your rentals.
We reserve the right to update or change these terms and conditions at any time. Your continued use of the website after any change will constitute your acceptance of new terms.
If you have any questions about these terms and conditions or need help, please contact us at [email protected].